Once Upon A Time there was a paper/microfilm/microfisch/ based office...the rest of the story. I will describe how we changed our business process, implemented a content management system, lessons learned and where we are today.
The Marion County Health Department (MCHD) improved customer service and employee satisfaction by converting records stored on microfilm, a file card, or paper dating back to 1872. An overview of how MCHD managed and achieved its RIM goals, e.g., backup and recovery components, as well as an expectation that a document and all related documents could be retrieved in three seconds. The solution needed to be user friendly and manageable by non-technical staff.
About the Presenter:
Julie Bishop has been the Administrator of Vital Statistics for the Marion County Health Department since 1983. She administers the statistical programs for all birth, death and fetal records for the Marion County Health Department, which includes the collection, maintenance, and use of records and the data collected in the record for public health use. Julie developed an Electronic Birth Registration system for the county; she also, integrated and implemented an Enterprise Content Management System for the county Vital Records Data. She is a trainer for the Indiana Vital Records Association. Julie presents for organizations such as: Indiana State Department of Health, National Association of Public Health Statistics and Information Systems, Hoosier Chapter of AIIM, National Association for Information and Image Management, Hyland OnBase Training and Technical Conference and American Public Health Association. She serves on the board of the Indianapolis AIIM chapter and is a member of the National Education Advisory Group for AIIM, and has been active in many other professional associations. Julie attended DePauw University-Greencastle, Indiana and Ball State University, Muncie Indiana and has a Bachelor of Science degree.
When: Registration & lunch start at 11:30 Presentation starts at noon Finish at 1:00 p.m.
Where: Rolls Royce - UAW Training Center, 2600 W. Raymond St., Indianapolis
Lunch: Email lunch R.S.V.P. by noon on Mon., April 19th on ARMAIndy.org. If you cannot R.S.V.P., please do join us for the presentation.
Cost: $15 ARMA & AIIM Members / $20 Non-members / First time attendees free
Cost includes lunch with R.S.V.P. Cash or check accepted at door & receipt provided.